Returns Policy

Customers are offered a 60-day money back guarantee on all internet purchases from this website. The 60-day period commences upon the submission of your order, and Macs Opals must be notified of your intention to return the product before this period ends.

The customer will bear the cost of freight for the return, and goods must be received undamaged and in original condition before a refund will be issued. All transactions including refunds are processed in Australian Dollars, therefore refunds may vary according to exchange rate fluctuation during the 60-day period.

Macs Opals is not responsible for any variation in currency exchange rates which result in a varied refund.

Please note – Returns Policy only applicable to Stock Jewellery and Unset Stones. Custom-made jewellery cannot be refunded.

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